August 29th, 2023 Livestream Q&A: Should I submit crash reports to the QA site?

August 29th, 2023 Livestream

Q&A: Should I submit crash reports to the QA site?

https://youtu.be/ybmyRa_hrb0

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when the game pressure I write down what happened and send the crash report should I in addition to that also submitted to the QA site no you don't need to do it for the crashes the crashes are like the way it works is whenever people submit crashes it gets like collected on our on our server and, we check like okay where are the big offenders so like how many crashes have we gotten for the specific thing how like during this time frame and we'll see if like we get any significant like offenders, and the K if it's the case that like when we release a patch and we wait like a week and then we check the crash reporter it's like we have 5 000 crashes for this specific crash we're like okay maybe we should focus on that one but if it's like just a couple, then usually it's just like specific people having specific problems and we'll get around to that when we can we just like want to focus on the things where people a lot of people are running into specific crashes thank you me having me problems yeah okay so I'm gonna run off and get coal power now and I think the main problem right now is I don't have any, sheets automated so what I'll do is I will set aside maybe this set actually maybe I should just use that that one, I'm going to divert this production chain to just be sheets I think I'm gonna run on power Again by the way because I don't think this was part of the, whoops oh no that's fine oh, one last thing I want to say about that too is when you do leave comments as to like what you were doing when you got the crash and when we are investigating the crashes we do read those, and go through them and please don't put like we, the way it works right now is all those crash reports are anonymous so please don't put anything, that identifies you essentially and when it comes to us like look so sometimes when we are looking into things, and we do need to be in touch with people to to like figure out the crashes then usually we'll reach out to people or, we'll check the QI site or you know that kind of stuff can we put stuff that identify someone else no no that we're not gdpr compliant I think if people put their own information in there then it's like there's nothing we can do there, so I don't think we actually are non-compliant if people do that because that is out of their choices, what was I doing I was automating something sheets oh I haven't unlocked that that's problematic wait where is it wait no no no no no no no no no no no no dummy I have unlocked it it's over here I just can't read, coppering is okay easy enough so how many copper ingots 20 and I think I'm gonna have 15. I think I'm just gonna be lazy and just do like what is it 7.5 makes sense I could theoretically do more I don't remember the throughput of this I don't need that much more apparently I do but it's fine if you want to put something on QSI the crashes if it's if the crash includes so first of all if you're if you're using mods then we ignore those crashes because like ah huge- I think it's like 90 or something like that 90 of the crashes we get are because of mods or like people using mods, and sometimes even if you've used mods and you have a save file and the game tries to load that save file it will crash and it will be because of mods but it won't say that it's because of mods in the crash reporter, that one is also sneaky blade Earnest that's true I wanted to make Blade Runners no I forgot to bring silica for that, and also if you're getting crashes that are related to like the DirectX or direct 3D or anything like that usually it's because of driver issues or something else related to that so either way for us to to, like we've got a lot of those right now and that's because of we need to update through Android and 5.2 that's one of the main reasons we hopefully will solve most of them so, yeah